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  • Customised design & installation
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  • Industry certified fire and security systems

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FAQs

Posted on by Lynx Security

What fire or security systems are appropriate for my property?

The equipment most suitable for you largely depends on the size of the property and its use, which may mean higher levels of security systems are needed. To find out what system is best for you, give us a call on 0800 998 1303 and we’ll happily determine the right products and services for you.

Do you cover my area?

Take a look at our Locations Covered page for all the locations we cover - just contact us if you’re not sure, though.

Can I get a quote?

Absolutely - we’ll just require some information about your property and needs first, so send us a message or call us on 0800 998 1303 and we’ll get your quote underway.

Can you help keep our fire or security systems in good working order?

Yes - we offer service and maintenance packages with a 24-hour emergency call-out service for your convenience. Our engineers are on-hand to solve any faults every day of the year, ensuring your system is restored as soon as possible.

How long will I have to wait for my fire or security system installation?

There is typically a short wait of between 7 - 10 days for a security system installation while we order the correct equipment for your needs.

How long does a fire or security system installation take?

For a domestic installation, our team will have your system fully fitted in 4 to 8 hours. For larger commercial properties and businesses, installation can take longer - between 1 and 10 days typically.

Can my security system be expanded at a later date?

Yes, it’s easy to upgrade and expand your security system to a higher level of security. It’s best to have a chat with our team to see exactly how you can achieve this.

What are the advantages of a monitored alarm system?

A monitored alarm system helps ensures the security of your home or business around the clock. By connecting your system to our Alarm Receiving Centre (ARC), any signals from the alarm system can be alerted to nominated keyholders or the Police if required.

How will an alarm system affect my insurance?

Owning a CCTV or intruder alarm system will often reduce your building’s insurance significantly, however it is best to contact your insurance provider to clarify their own terms and conditions.

What quality standards and accreditations do Lynx Security and their systems have?

Lynx Security are proud to be accredited by many regulatory, manufacturer and trade bodies, including:

  • NSI Gold
  • Fire Industry Association
  • CSL Dual Com
  • CSL Dual Com
  • BT Red Care

How often should I test my alarm system?

You should test your alarm system at least once a month, but also if you make any changes to the building that may compromise the security system. For example, if any utility workers have been in, if you’ve made any physical changes to the building, or if there has been a power outage.

What are the laws on fire safety in commercial properties?

The law states that you are responsible for fire safety in commercial properties if you are:

  • An employer
  • Building owner
  • Landlord
  • Occupier
  • A manager of the premises

Where will my CCTV footage be recorded?

You can either use local recording, or an Alarm Monitoring Centre for maximum protection. Talk to our team for more information on the benefits of each.

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